This position is responsible for providing support and assistance to the Loan Administration Manager and subsequently to various operational areas of the credit union and third-party service providers that interface with the credit union’s lending operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to:
Assist the Loan Administration Manager with administrative matters to include lending technology platforms, loan file review analysis, and service provider relationships; to include 1st mortgage relationships with secondary market investors which includes governmental entities such as Fannie Mae, Freddie Mac, Ginnie Mae, the Department of Housing & Urban Development (HUD), the Federal Housing Administration (FHA) and private entities.
Ensuring the integrity of loan production and loan servicing data within various technology platforms and providing reports and analysis of said data to improve loan operations.
Ensuring that the pricing and committing of loans to secondary investors and the credit union, the correct receipting of income on funded 1st mortgage loans, the timely delivery of those funded loans to a secondary investor, or the credit union, and oversight of the credit union/service company’s retained servicing pool being sub-serviced by an approved contract entity is being properly handled on a timely basis.
Maintain and further develop the ability to monitor and report on all aspects of the credit union’s loan operations on an ad-hoc, daily, weekly, monthly, quarterly or annual basis.
Utilize Microsoft Excel and Microsoft Access to gather, maintain, refine and create reporting capabilities on the credit union’s loan operations to assist various managers to monitor the loan production and servicing activities related to their respective taskings.
Continually analyze various sets of loan data and suggest improvements in loan data capture and reporting.
Assists in ensuring that all lending functions conform to all state and/or national legislative and regulatory requirements and to all credit union policies, operating guidelines and procedures in a timely manner; preparing response(s) to audit/examination findings and correcting deficiencies in a timely manner as applicable.
Work with various credit union department managers’s to ensure that their credit union staff is correctly inputting, processing and closing loans through numerous credit union lending technology platforms such that loan data can be correctly captured for reporting purposes.
Assists in ensuring that funded loans are boarded either on the credit union’s servicing platform or with an approved sub-servicer in a timely manner and that all loan level attributes flow into those platforms and/or an Access database so that optimal analytics of the closed loan portfolio can be obtained.
Prepares, monitors and renews, as required, investor relationships to include approval, reporting and seeking out potential new investors.
Works with the credit union’s Loan Servicing department with respect to the credit union’s retained loan portfolio to ensure harmonious working relationships are the norm and that the credit union’s storage of closed loans are maintained in a secure environment
Interface with the credit union’s information technology department and approved third-party providers to assist the approved third party providers in providing relevant data to aid the credit union in monitoring risk within the credit union’s loan portfolio.
Perform loan portfolio analytics to include the incorporation of periodic follow-on data (updated credit scores, credit attributes and collateral valuations).
Other duties as assigned by the Vice President, Chief Credit Officer, the Loan Operations Director or the Loan Servicing & Loss Mitigation Director.
Performs functions in an accurate and timely manner. Professional in appearance and attitude, the incumbent must be able to demonstrate the use of effective interpersonal skills while maintaining awareness of all Loan Administration responsibilities. Employ leadership attributes to increase productivity, efficiency and effectiveness of department staff while working to foster a team environment within the Loan Administration department. Must be able to demonstrate the ability to be or become a subject matter expert in the use of Microsoft Excel or other similar software programs or services.
EDUCATION and/or EXPERIENCE:
A minimum of 5 years in financial services or a post-high school degree from an accredited institution of higher learning in business, economics, engineering or math.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have or obtain any license, certificates or registration as required by state or federal agencies that are presently required or may be required in the future.