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Compliance Officer Data Analyst Investment Assistant
Member Service Rep II - Tule Springs Member Service Rep II - Whitney Member Service Rep II- McLeod
Member Service Rep II-McLeod Mortgage Loan Originator REO/Foreclosure Specialist
Training Manager

Compliance Officer

40 Hours (Full time)

Monday-Friday (8am-5pm)

McLeod Office
4221 McLeod Dr.
Las Vegas, NV 89121

 

SUMMARY:

Responsible for the development, implementation and maintenance of the credit union’s compliance program, vendor management program, and Business Continuity Plan.  

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

  • Responsible for the coordination of proposed, pending, and final regulatory updates and compliance changes in the credit union environment. Through use of a Compliance Management System, receive, assign/distribute to appropriate business unit(s), monitor, and report the status of implementation and completion of regulatory changes throughout the credit union, including but not limited to:
  • Bank Secrecy Act/Anti-Money Laundering
  • Customer Due Diligence and Enhanced Customer Due Diligence
  • Customer Identification Program (CIP)
  • Office of Foreign Asset Control (OFAC)
  • USA Patriot Act of 2001/Know Your Member
  • Member Due Diligence.
  • Credit Card Act of 2009,
  • Electronic Signatures in Global and National Commerce Act of 2000 (ESIGN Act)
  • Fair Lending
  • Fair Credit Reporting Act (FCRA)
  • Fair and Accurate Credit Transaction of 2003 (FACTA)
  • Federal Trade Commission (FTC)
  • Financial Services Modernization Act of 1999/Gramm-Leach Bliley (GLBA)
  • Military Lending Act (MIL)
  • National Automated Clearing House Asociation (NACHA)
  • Servicemembers Civil Relief Act (SCRA)
  • SAFE Act,

 

  • Reg AA/Unfair or Deceptive Acts Practices (UDAAP)
  • Reg B,
  • Regulation C/HMDA,
  • Reg CC/Availability of Funds and Collections of Checks,
  • Reg D,
  • Reg DD/Truth in Savings (TISA)
  • Reg E/Electronic Funds Transfer,
  • Reg GG/Prohibition on Funding of Unlawful Internet Gambling,
  • Reg H/National Flood Insurance Program
  • Reg J/Collection of Checks and Other Items by Federal Reserve Banks and Funds Transfers through Fedwire,
  • Reg M/Consumer Leasing,
  • Regulation O/Loans to Executive Officers, Directors, and Principal Shareholders of Member Bank,
  • Reg P/Privacy of Consumer Information,
  • Reg X/ Real Estate Settlement Procedures Act (RESPA),
  • Reg Z/Loan Originator Compensation and Steering (TILA)

 

  • Responsible for monitoring and keeping up to date with industry organizations, such as CUNA, CUES, CCUL and regulatory entities including, but not limited to, the CFPB, the FFIEC, the FRB, FinCEN, and the NCUA.
  • Responsible for monitoring and keeping up to date with State of Nevada Revised Statutes and Administrative Code.
  • Responsible for providing education and guidance on pending compliance changes as requested and for monitoring organizational compliance, escalating areas of compliance concern or implementation issues to management.
  • Responsible for providing support to management and coordinating with Compliance vendor to respond to compliance inquiries on existing or new products or services, transactions, disclosures or advertising, training, and policies and procedures.
  • Maintain member complaint tracking log and escalate unresolved issues.
  • Responsible for the credit union’s Vendor Management Program including updates to policy, ensuring plan compliance with guidance, overseeing the vendor management system, reviewing new and existing vendor contracts and transmittal forms for completeness, ensuring accuracy of data entry, reporting and monitoring of vendor due diligence assignments, and providing management and Board reporting.
  • Responsible for the credit union’s Business Continuity Plan including updates to policy, plan compliance with guidance, the plan system and maintenance of the plan including employee contact lists, vendor lists, coordinating periodic business unit reviews/updates, and distribution to appropriate personnel.

EDUCATION and/or EXPERIENCE:

At least five years of broadly-based experience in retail financial institutions.  Strong knowledge of credit union policies and procedures and credit union regulatory environment. Two years’ experience in compliance, audit, vendor management or business continuity.  

CERTIFICATES, LICENSES, REGISTRATIONS: 

Certified Compliance Officer

*ONLY FULLY COMPLETED APLICATIONS WILL BE CONSIDERED*

**SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED**

SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)


Data Analyst

40 Hours (Full time)

Monday-Friday 8:30am-5:30pm

McLeod Office
4221 McLeod Dr.
Las Vegas, NV 89121

SUMMARY:

The Data Analyst will provide critical data reporting delivery, packaging, and analytic capabilities. This role will analyze complex data structures to generate useful business insights and develop reporting to monitor business critical results. The Data Analyst will support the leadership team with data consultation, data gathering, data delivery, and data analysis. 

ESSENTIAL DUTIES AND RESPONSIBILITIES may include the following.  Other duties may be assigned.

  • Investigate data issues in account data from acquisition through presentation in the UI.
  • Assist in identifying issues that may adversely affect the performance of the Information
  • Technology department.
  • Perform unscheduled ad-hoc analysis for business partners and the credit union team.
  • Answer and document 'help desk' phone calls from credit union employees.
  • Participate on project teams.
  • Communicate with business partners to establish data requirements.
  • Be the official Information Technology representative in a variety of credit union endeavors.
  • Present final analysis to business partners and/or the credit union team.
  • Consult within and outside of Information Technology, professionally, to enlighten and educate.
  • Create tools or queries to obtain data from central data repository for the purposes of reporting and analysis.
  • Empower every user with data so they can make sound decision.
  • Perform ad-hoc analysis for business partners and the credit union team.
  • Implement analytic directives on data from senior staff and clients and develop written reports as needed.
  • Run SQL queries to produce counts, statistics, reports and graphs to circulate quantitative information to all departments.
  • Analyzing data sets and presenting results in an easily readable format.
  • Interpret available data to identify significant trends in operational statistics and prepare conclusions and forecasts based on those trends.
  • Use a variety of database software techniques to produce various media tools such as: reports, charts, graphs, lists, labels, memos, etc
  • Recommend and/or identify key business metrics.  
  • Create or update reporting presentations and other documentation.
  • Assist in designing, documenting, programming and standardizing processes and reports.
  • Participate in quality assurance of measures including test case creation, SQL code review, independent results validation, and pulling sample cases from member data to support User Acceptance Testing.
  • Audit processes to ensure adherence to defined policies, processes, and procedures; generate formal report of audit findings.
  • Create or update documentation including policies, data flows, methods and procedures and other documentation as required.
  • Manipulating large data files using SQL, MS Query and MS Excel including pivoting capabilities and creating macros.
  • Ability to handle large data sets while maintaining database integrity.
  • Creating and scheduling targeted reports, data collection jobs, integration(s), and secure transfers of data.
  • May code new or modified programs, reuse existing code through the use of program development software alternatives and/or integrate purchased solutions.
  • Document, test, implement and provide on-going support for the application(s).
  • Assure validity by checking data accuracy, applying reasonability checks, and maintaining audit trails.

EDUCATION and/or EXPERIENCE:

BS in Computer Science or comparable accredited program with a quantitative emphasis or equivalent experience.

  • Experience with validating data from various data sources; flat files and relational databases (often in the same project).
  • Experience in data mining or profiling using query tools such as SQL, Excel, etc.
  • Experience with stdin/stdout and/or Batch Scripting a plus.
  • Some Familiarity with Unix environment a plus.
  • Experience with Symitar PowerOn (formerly RepGen) a plus.

 

*ONLY FULLY COMPLETED APLICATIONS WILL BE CONSIDERED*

**SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED**

SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER  (EOE)


Investment Assistant

40 Hours (Full time)

Monday-Friday (8:00am-5:00pm)

McLeod Office
4221 McLeod Dr.
Las Vegas, NV 89121

SUMMARY:

Maintains investment sales appointment volume, assists with marketing and referral recognition efforts and compiles and maintains records of firm's securities transactions by performing the following duties. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

  • Ensures that the Investment Department meets compliance standards as Established by regulatory agencies. Ability to adhere to rules and regulations as stated and required by advisors and FINRA.
  • Candidate should be able to communicate effectively with lawyers and trust Executives when handling death claims and trust accounts.
  • Contacts current and prospective clients to schedule appointments for the Investment Counselor, follows up on referrals and compiles weekly activity reports.
  • Processes paperwork on sales activities, establishes and maintains client files, files vendor statements, submits expenses for payment, takes incoming calls, processes incoming and outgoing mail, keeps supplies and brochures (prospectus and applications) current and maintains NASD office files.  Works with Multiple investment company associates to ensure member/client needs are being met.
  • Conducts computer entries for trades and commission information.  Maintains client database for tracking purposes.  Uses brokerage software for providing clients with investment performance information.
  • Assists with marketing efforts as needed including targeted mailings, organizing seminars and staff meetings and displaying lobby materials.
  • Use the Source to keep track of employee referral incentive program and reports information quarterly for employee rewards and recognition activities.
  • Looks for opportunities to cross-sell and/or refer credit union products and services to investment clients.
  • Such other duties as the department supervisor may from time to time direct and assign.

EDUCATION and/or EXPERIENCE: 

High school diploma or general education degree (GED); or six months to one year's related experience and/or training; or equivalent combination of education and experience.  Knowledge and/or interest in the investment field; series 6 and/or investment license preferred, but not a requirement.

*ONLY FULLY COMPLETED APLICATIONS WILL BE CONSIDERED*

**SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED**

SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)


Member Service Rep II - Tule Springs

40 Hours (Full Time)

Monday-Saturday (varied hours)

Tule Spring Branch
8400 Farm Road, Suite 160 
Las Vegas, NV 889131

 

SUMMARY

Responsible for presenting and explaining credit union products and services to members and assisting them to utilize these products and services.  Assist members in resolving account related problems by recommending solutions that will meet and/or exceed their requests.  Build member relationship through proactively identifying additional products and services that will aid the member in achieving their financial goals.  Communicate effectively with prospective and current members and to represent the credit union in a positive and professional manner.  Provide highest level of caring, personalized service and quality products, while staying abreast of members’ needs and expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

In accordance with prescribed methods and operating policies and established practice, the Member Service Representative II

  • Greets and interviews members to determine financial needs.  Suggests and explains appropriate deposits, lending and investment products.  Describes and recommends suitable insurance products and automated services.  Directs members to appropriate staff member or department
  • Processes a variety of financial transactions for members including the opening and closing of accounts, issuing checks, processing deposits and withdrawals from accounts, filing insurance claims, issuing certificates, drafts and other negotiable instruments.
  • Responds and researches member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing and reconciling, adding or reducing service features on various accounts, and assisting members to make the most effective use of automated services. 
  • Explains the features and benefits of credit union electronic services and approves applications.  (Debit Card, Voice Response, Online Bill Pay, Online Banking, Direct Deposit, ACH Debit/Credit and Payroll Deduction)
  • Performs clerical duties such as photocopying, faxing, processing incoming and out going mail, filing and notary services.
  • May perform Senior Member Service Representative duties as required in their absence.
  • Performs all lending functions as required at the branch level. 
  • Assists in training new Member Service Representative in all financial service transactions and procedures.
  • Performs various duties to provide members Safe Deposit services. 
  • Meet and/or exceed assigned goals.
  • Follow established credit union policies and procedures, government rules and   regulations, and visitor and security guidelines.
  • Performs other duties as assigned.

EDUCATION and/or EXPERIENCE: 

High school diploma or general education degree (GED); and a minimum of one year related experience and/or training; or equivalent combination of education and related experience.  Thorough knowledge of credit union's computer system for performing basic input/output tasks including Word and Excel desired.

*ONLY A FULLY COMPLETED APPLICATION WILL BE CONSIDERED*

** "SEE RESUME" ON APPLICATION WILL NOT BE CONSIDERED**

SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)


Member Service Rep II - Whitney

40 Hours (Full time)

Monday-Saturday (varied hours)

Whitney Office
683 N. Stephanie St.
Henderson, NV 89014

SUMMARY

Responsible for presenting and explaining credit union products and services to members and assisting them to utilize these products and services.  Assist members in resolving account related problems by recommending solutions that will meet and/or exceed their requests.  Build member relationship through proactively identifying additional products and services that will aid the member in achieving their financial goals.  Communicate effectively with prospective and current members and to represent the credit union in a positive and professional manner.  Provide highest level of caring, personalized service and quality products, while staying abreast of members’ needs and expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

In accordance with prescribed methods and operating policies and established practice, the Member Service Representative II

  • Greets and interviews members to determine financial needs.  Suggests and explains appropriate deposits, lending and investment products.  Describes and recommends suitable insurance products and automated services.  Directs members to appropriate staff member or department
  • Processes a variety of financial transactions for members including the opening and closing of accounts, issuing checks, processing deposits and withdrawals from accounts, filing insurance claims, issuing certificates, drafts and other negotiable instruments.
  • Responds and researches member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing and reconciling, adding or reducing service features on various accounts, and assisting members to make the most effective use of automated services. 
  • Explains the features and benefits of credit union electronic services and approves applications.  (Debit Card, Voice Response, Online Bill Pay, Online Banking, Direct Deposit, ACH Debit/Credit and Payroll Deduction)
  • Performs clerical duties such as photocopying, faxing, processing incoming and out going mail, filing and notary services.
  • May perform Senior Member Service Representative duties as required in their absence.
  • Performs all lending functions as required at the branch level. 
  • Assists in training new Member Service Representative in all financial service transactions and procedures.
  • Performs various duties to provide members Safe Deposit services. 
  • Meet and/or exceed assigned goals.
  • Follow established credit union policies and procedures, government rules and   regulations, and visitor and security guidelines.
  • Performs other duties as assigned.

EDUCATION and/or EXPERIENCE: 

High school diploma or general education degree (GED); and a minimum of one year related experience and/or training; or equivalent combination of education and related experience.  Thorough knowledge of credit union's computer system for performing basic input/output tasks including Word and Excel desired.

*ONLY FULLY COMPLETED APLICATIONS WILL BE CONSIDERED*

**SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED**

SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER  (EOE)


Member Service Rep II- McLeod

40 Hours (Full time)

Monday-Friday (Varied)

McLeod Office

4221 McLeod Drive

Las Vegas, NV 89121

SUMMARY

Responsible for presenting and explaining credit union products and services to members and assisting them to utilize these products and services.  Assist members in resolving account related problems by recommending solutions that will meet and/or exceed their requests.  Build member relationship through proactively identifying additional products and services that will aid the member in achieving their financial goals.  Communicate effectively with prospective and current members and to represent the credit union in a positive and professional manner.  Provide highest level of caring, personalized service and quality products, while staying abreast of members’ needs and expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

In accordance with prescribed methods and operating policies and established practice, the Member Service Representative II

  • Greets and interviews members to determine financial needs.  Suggests and explains appropriate deposits, lending and investment products.  Describes and recommends suitable insurance products and automated services.  Directs members to appropriate staff member or department
  • Processes a variety of financial transactions for members including the opening and closing of accounts, issuing checks, processing deposits and withdrawals from accounts, filing insurance claims, issuing certificates, drafts and other negotiable instruments.
  • Responds and researches member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing and reconciling, adding or reducing service features on various accounts, and assisting members to make the most effective use of automated services. 
  • Explains the features and benefits of credit union electronic services and approves applications.  (Debit Card, Voice Response, Online Bill Pay, Online Banking, Direct Deposit, ACH Debit/Credit and Payroll Deduction)
  • Performs clerical duties such as photocopying, faxing, processing incoming and out going mail, filing and notary services.
  • May perform Senior Member Service Representative duties as required in their absence.
  • Performs all lending functions as required at the branch level. 
  • Assists in training new Member Service Representative in all financial service transactions and procedures.
  • Performs various duties to provide members Safe Deposit services. 
  • Meet and/or exceed assigned goals.
  • Follow established credit union policies and procedures, government rules and   regulations, and visitor and security guidelines.
  • Performs other duties as assigned.

EDUCATION and/or EXPERIENCE: 

High school diploma or general education degree (GED); and a minimum of one year related experience and/or training; or equivalent combination of education and related experience.  Thorough knowledge of credit union's computer system for performing basic input/output tasks including Word and Excel desired.

*ONLY FULLY COMPLETED APLICATIONS WILL BE CONSIDERED*

**SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED**

SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER  (EOE)

 


Member Service Rep II-McLeod

40 Hours (Full Time)

Monday-Saturday (varied hours) 

McLeod Office
4221 McLeod Dr. 
Las Vegas, NV 889121

SUMMARY

Responsible for presenting and explaining credit union products and services to members and assisting them to utilize these products and services. Assist members in resolving account related problems by recommending solutions that will meet and/or exceed their requests. Build member relationship through proactively identifying additional products and services that will aid the member in achieving their financial goals. Communicate effectively with prospective and current members and to represent the credit union in a positive and professional manner. Provide highest level of caring, personalized service and quality products, while staying abreast of members’ needs and expectations.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

  • In accordance with prescribed methods and operating policies and established practice, the Member Service Representative II:
  • Greets and interviews members to determine financial needs.  Suggests and explains appropriate deposits, lending and investment products.  Describes and recommends suitable insurance products and automated services.  Directs members to appropriate staff member or department
  • Processes a variety of financial transactions for members including the opening and closing of accounts, issuing checks, processing deposits and withdrawals from accounts, filing insurance claims, issuing certificates, drafts and other negotiable instruments.
  • Responds and researches member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing and reconciling, adding or reducing service features on various accounts, and assisting members to make the most effective use of automated services. 
  • Explains the features and benefits of credit union electronic services and approves applications.  (Debit Card, Voice Response, Online Bill Pay, Online Banking, Direct Deposit, ACH Debit/Credit and Payroll Deduction)
  • Performs clerical duties such as photocopying, faxing, processing incoming and out going mail, filing and notary services.
  • May perform Senior Member Service Representative duties as required in their absence.
  • Performs all lending functions as required at the branch level. 
  • Assists in training new Member Service Representative in all financial service transactions and procedures.
  • Performs various duties to provide members Safe Deposit services. 
  • Meet and/or exceed assigned goals.
  • Follow established credit union policies and procedures, government rules and   regulations, and visitor and security guidelines.
  • Performs other duties as assigned.

 

EDUCATION and/or EXPERIENCE: 

High school diploma or general education degree (GED); and a minimum of one year related experience and/or training; or equivalent combination of education and related experience.  Thorough knowledge of credit union's computer system for performing basic input/output tasks including Word and Excel desired.

*ONLY A FULLY COMPLETED APPLICATION WILL BE CONSIDERED*

** "SEE RESUME" ON APPLICATION WILL NOT BE CONSIDERED**

SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)


Mortgage Loan Originator

40 Hours (Full time)

Monday-Saturday (varied hours)

McLeod Office
4221 McLeod Dr.
Las Vegas, NV 89121

SUMMARY:

The primary responsibility for a Mortgage Loan Originator is to quickly define potential borrower wants and needs that conform to credit union and/or secondary market conventional and government mortgage loan underwriting guidelines while developing potential loan applications that are be originated through external referral sources for non-members, who are eligible for membership with the credit union, and generating repeat and referral mortgage loan opportunities, from closed loans, by providing timely assistance, prudent loan advice and exceptional service.

Secondarily a Mortgage Loan Originator is to quickly define potential borrower wants and needs that conform to secondary market conventional and government mortgage loan underwriting guidelines to existing members who have expressed an interest in obtaining a mortgage loan, when assigned responsibility for an internal application, and providing timely assistance, prudent loan advice and exceptional service that will lead to repeat and referral mortgage loan opportunities. 

ESSENTIAL DUTIES include the following. 

  • Maintain a subject matter expertise of current credit union and/or secondary market conventional and government mortgage loan programs and underwriting guidelines.
  • Maintain a subject matter expertise of regulatory required mortgage loan disclosures and daily or intra-daily mortgage loan rates and fees.
  • Direct borrowers to apply online for a mortgage loan application or in the alternative input mortgage loan applications, from a face to face or telephonic conversation, into an approved online application system a timely manner. For face to face applications complete section X of the residential loan application (INFORMATION FOR GOVERNMENT MONITORING PURPOSES), when not completed by the borrower or when a borrower indicates they do not wish to furnish the information, with a visual estimation of the required information.  
  • For loan applications where a subject property has been indentified, obtain an initial automated underwriting analysis for a completed loan application and analyze an applicant’s ability to qualify for their loan request, what supporting documentation will be required and ascertain a reasonable estimated closing date for the loan. If it is apparent that the applicant(s) do not qualify for their loan request timely notify an assigned Loan Coordinator that the application must be denied.
  • Ensure that correctly completed regulatory required initial mortgage loan disclosures are delivered to the loan applicant(s) within 3 business days of application and that the loan application file correctly shows the method of delivery and date of delivery.
  • Set reasonable expectation with applicants on the estimated time to complete a loan request, of required supporting documentation for the loan request to support underwriting requirements, and maintain active communication with applicant(s) throughout the processing of the loan. If it is apparent at anytime during the processing of the loan application that the applicant(s) no longer qualify for their loan request timely notify an assigned Loan Coordinator that the application must be denied.
  • Set reasonable expectations with interested parties (realtors, down-payment assistance programs, etc.) on the estimated time to complete a loan request and maintain active communication with interested parties throughout the processing of the loan.
  • Timely notate the lending technology platform of all conversations with applicant(s) and interested parties throughout the processing of a loan request.
  • Obtain from applicants all required supporting documentation, preferably in an electronic storable copy, review supporting documentation to ascertain its validity in meeting underwriting requirements and deliver the loan application and required supporting documentation to an assigned Mortgage Loan Coordinator within 5 business days of application.
  • For loan applications where a subject property has not been identified (subject property to be determined on a purchase transaction) preliminarily ascertain the applicant’s ability to qualify for a mortgage loan. If a credit report has been requested and an automated underwriting analysis has been completed maintain repeated timely contact with the applicant(s) to ensure that they are still interested in completing a loan request. When it is determined that the applicant(s) no longer wish to continue with their loan request ensure that the application is withdrawn or canceled.
  • Ensure compliance with all board policies, residential lending operating guidelines, and lending updates.
  • Contribute to the development and refinement of the credit union’s lending vision and strategy working in a team environment focused on member service and closing quality loans in a timely manner.
  • Other duties as assigned.

EDUCATION and/or EXPERIENCE:

An Associates or Bachelor degree is preferred with a minimum of three years related experience and/or training in real estate lending; or equivalent combination of education and experience in a related field.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must have or obtain any license, certificates or registration as required by state or federal agencies that are presently required or may be required in the future.

 

 

*ONLY FULLY COMPLETED APLICATIONS WILL BE CONSIDERED*

**SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED**

SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER  (EOE)


REO/Foreclosure Specialist

40 Hours (Full time)

Monday-Friday (varied hours)

McLeod Office
4221 McLeod Dr.
Las Vegas, NV 89121

Summary:

This position is responsible for providing support and assistance to the Manager, Residential Real Estate Loan Loss in handling the foreclosure of residential real estate collateral and in providing Real Estate Owned (REO) administration and oversight to ensure the credit union minimizes losses from the rehabilitation and repair of recovered residential properties.

 

Essential duties and responsibilities include the following but are not limited to.  Other duties may be assigned as needed.

  • Advise members of the credit union’s financial hardship programs that provide an alternative to foreclosure and keep members in their homes; where there is a financial benefit for the credit union to modify the terms of a member’s loan.
  • Where a member is not interested in the credit union’s financial hardship programs, endeavor to convince the member to provide the credit union with a deed-in-lieu of foreclosure as an alternative to foreclosure.
  • Accurately track foreclosure timelines and ensure that members are provided all required legal notices and remedies to save their home from foreclosure.
  • Attend trustee sales where credit union collateral is being sold and ensure that the credit union does not lose any rights with respect to the loan collateral agreement and obtains clear title to the property; if another bidder does not want the property at a price to recover the proper capitalized balance of a member’s residential real estate loan.
  • Assign service providers for the maintenance and rehabilitation/repair of recovered residential property utilizing a rotational system without preferential treatment and ensure work being performed conforms to the credit union’s scope of work guidelines and/or operating guidelines.
  • Investigate and manage services providers to ensure that they are properly licensed, bonded and/or insured to perform required taskings and inspect properties on a regular basis to ensure work has been completed in conformity with the credit union’s scope of work guidelines and any contract for work that has been completed between the credit union and an approved service provider.
  • Determine potential losses and prepare reports identifying potential losses to the credit union as early as possible.
  • Ensure that requests for payment by service providers reflect actual work to be completed/being completed or materials being provided and interface with the executive assistant to the senior staff has the necessary information from which to pay outstanding invoices in a timely manner.
  • Report to the Foreclosure/REO Analyst, in a timely manner, all activities as it relates to the credit union’s to be obtained or obtained residential real estate properties as requested by the Foreclosure/REO Analyst.
  • Other duties as assigned by the Manager, Residential Real Estate Loan Loss, the Director, Loan Servicing and Loss Mitigation, or the Vice President, Chief Lending Officer.

Education and/or experience:

High school diploma or equivalent.  Basic knowledge of real estate and mortgage lending.

*ONLY FULLY COMPLETED APLICATIONS WILL BE CONSIDERED*

**SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED**

SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)


Training Manager

Exempt Position 

Monday-Saturday (varied hours)

McLeod Office
4221 McLeod Dr.
Las Vegas, NV 89121

SUMMARY:

Plans and coordinates employee and volunteer training including staff development programs, scheduling, and delivery by performing the following duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

  • Confers with managers and supervisors to understand training needs, and to advise what training programs are available to meet needs, costs thereof, and possible application.
  • Compiles data on past and current year training programs to assist in preparing budgets and justify funds requested.
  • Implements training policies, programs, and schedules, based on knowledge of identified training needs, company production processes, business systems, or changes in products, procedures, or services.
  • Selects appropriate instructional procedures or methods such as individual training, group instruction, self study, lectures, demonstrations, simulation exercises, role play, and computer based training.
  • Organizes, implements, develops and maintains training courses, manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials 
  • Conducts training sessions and trains assigned instructors and supervisory personnel in effective techniques for training such as new employees’ orientation, on-the-job training, sales techniques, health and safety practices, management development, and adaptations to changes in policies, procedures, and technologies.
  • Maintains records and prepares statistical reports to evaluate performance of instructors and monitor progress of trainees.
  • Ensures the delivery of established training courses (i.e., Lending, or VAP) to staff and credit union volunteers.  May serve as the liaison or instructor of these courses.
  • Assists managers to screen, test, and schedule employees for participation in internal or external educational and training programs.
  • Keeps informed on new developments, methods, and techniques in the training field.
  • Participates as a member of various task forces, performs other duties and completes projects as necessary. 

EDUCATION and/or EXPERIENCE: 

A degree in Education or related field, plus a minimum of five years exposure to training in a business/commercial environment.  Certification in training for business preferably obtained in a financial institution such as a bank, credit union, or savings and loan.  Equivalence of formal training and experience considered.

CERTIFICATES, LICENSES, REGISTRATIONS: 

Training certificate from recognized training institution such as local college, university, or the American Training and Development (ATD).

*ONLY FULLY COMPLETED APLICATIONS WILL BE CONSIDERED*

**SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED**

SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)


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