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2 External Mortgage Loan Originator(s) Chief Lending Officer (CLO) CUDL Loan Coordinator
Data Analyst - Information Technology (IT) Internal Audit Manager Internal Mortgage Loan Officer
Loss Mitigation Manager Mortgage Origination Sales Manager Underwriter/ Loan Operations

2 External Mortgage Loan Originator(s)

40 Hour
Mon - Sat (varied)
4221 McLeod
Las Vegas, NV 89121

SUMMARY:

The primary responsibility for a Mortgage Loan Originator is to quickly define potential borrower wants and needs that conform to credit union and/or secondary market conventional and government mortgage loan underwriting guidelines while developing potential loan applications that are be originated through external referral sources for non-members, who are eligible for membership with the credit union, and generating repeat and referral mortgage loan opportunities, from closed loans, by providing timely assistance, prudent loan advice and exceptional service.

Secondarily a Mortgage Loan Originator is to quickly define potential borrower wants and needs that conform to secondary market conventional and government mortgage loan underwriting guidelines to existing members who have expressed an interest in obtaining a mortgage loan, when assigned responsibility for an internal application, and providing timely assistance, prudent loan advice and exceptional service that will lead to repeat and referral mortgage loan opportunities.

ESSENTIAL DUTIES include the following. 

Maintain a subject matter expertise of current credit union and/or secondary market conventional and government mortgage loan programs and underwriting guidelines.

Maintain a subject matter expertise of regulatory required mortgage loan disclosures and daily or intra-daily mortgage loan rates and fees.

Direct borrowers to apply online for a mortgage loan application or in the alternative input mortgage loan applications, from a face to face or telephonic conversation, into an approved online application system a timely manner. For face to face applications complete section X of the residential loan application (INFORMATION FOR GOVERNMENT MONITORING PURPOSES), when not completed by the borrower or when a borrower indicates they do not wish to furnish the information, with a visual estimation of the required information. 

For loan applications where a subject property has been indentified, obtain an initial automated underwriting analysis for a completed loan application and analyze an applicant’s ability to qualify for their loan request, what supporting documentation will be required and ascertain a reasonable estimated closing date for the loan. If it is apparent that the applicant(s) do not qualify for their loan request timely notify an assigned Loan Coordinator that the application must be denied.

Ensure that correctly completed regulatorily required initial mortgage loan disclosures are delivered to the loan applicant(s) within 3 business days of application and that the loan application file correctly shows the method of delivery and date of delivery.

Set reasonable expectation with applicants on the estimated time to complete a loan request, of required supporting documentation for the loan request to support underwriting requirements, and maintain active communication with applicant(s) throughout the processing of the loan. If it is apparent at anytime during the processing of the loan application that the applicant(s) no longer qualify for their loan request timely notify an assigned Loan Coordinator that the application must be denied.

Set reasonable expectations with interested parties (realtors, down-payment assistance programs, etc.) on the estimated time to complete a loan request and maintain active communication with interested parties throughout the processing of the loan.

Timely notate the lending technology platform of all conversations with applicant(s) and interested parties throughout the processing of a loan request.

Obtain from applicants all required supporting documentation, preferably in an electronic storable copy, review supporting documentation to ascertain its validity in meeting underwriting requirements and deliver the loan application and required supporting documentation to an assigned Mortgage Loan Coordinator within 5 business days of application.

For loan applications where a subject property has not been identified (subject property to be determined on a purchase transaction) preliminarily ascertain the applicant’s ability to qualify for a mortgage loan. If a credit report has been requested and an automated underwriting analysis has been completed maintain repeated timely contact with the applicant(s) to ensure that they are still interested in completing a loan request. When it is determined that the applicant(s) no longer wish to continue with their loan request ensure that the application is withdrawn or canceled.

Ensure compliance with all board policies, residential lending operating guidelines, and lending updates.

Contribute to the development and refinement of the credit union’s lending vision and strategy working in a team environment focused on member service and closing quality loans in a timely manner.

Other duties as assigned.

PERFORMANCE STANDARDS:

Repeatedly demonstrate the ability to originate external loan applications, on a monthly basis, to consistently close and fund twelve (12) or more external mortgage loans quarterly. Maintain and continually cultivate new external mortgage loan applicant referral sources that provide at least six (6) or more qualified external applications on a monthly basis.

QUALIFICATION REQUIREMENTS:

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above under essential duties and performance standards are representative of the knowledge, skill, and/or ability required. To perform the job successfully an individual must be able to demonstrate good organizational, time management and customer service skills, with an ability to communicate verbally and writing in a clear, concise manner.  Must be able to inspect and identify documentation errors and requires the ability to work basic mathematical formulas. 

EDUCATION and/or EXPERIENCE: 

An Associates or Bachelor degree is preferred with a minimum of three years related experience and/or training in real estate lending; or equivalent combination of education and experience in a related field.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must have or obtain any license, certificates or registration as required by state or federal agencies that are presently required or may be required in the future.

*ONLY FULLY COMPLETED APPLICATIONS WILL BE CONSIDERED*

** "SEE RESUME" ON APPLICATIONS WILL NOT BE CONSIDERED**

Silver State Schools Credit Union is an Equal Opportunity Employer (EOE)


Chief Lending Officer (CLO)

McLeod Office
4221 McLeod Dr
Las Vegas, NV 89121

SUMMARY:

Responsible for the overall credit risk of the principal loan portfolios through effective planning, credit review, sales and lending techniques, as well as planning and directing all aspects of the operational policies, plans and initiatives in conjunction with the Executive Committee.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

  • Responsible for working closely with the President/CEO and other senior management members to prepare and achieve strategic business initiatives, overseeing all credit union loan policies and procedures, consumer and mortgage lending operations strategies, underwriting and collection/loss mitigation management.  Also responsible for managing the overall credit risk of the credit union’s loan portfolios.
  • Responsible for approving and monitoring loans to ensure credit quality, formulation of credit & loss reserve policy, and administration of Bank policies, procedures and business goals
  • Set guidelines and policy related to the accurate and timely servicing of the loan portfolio, including loan documentation.
  • Develop long-term strategy for initiatives such as portfolio concentration, growth strategies and market concentration
  • Recommend allocations to loan loss reserve, analyzing economic conditions, loan losses and trends and working toward corporate goals
  • Serve as liaison between the credit union and auditors and regulators
  • As lead security and compliance officer for the consumer and mortgage operations, as well as the loss mitigation departments the Chief Lending Officer will be responsible for the establishment, maintenance and monitoring of internal controls and compliance of board policies, state statutes and government regulations, especially adhering to regulatory guidance and federal and state laws
  • Control credit union’s credit risk quality, ensuring all applicable policy and guidelines are followed consistently by personnel, implementing best practices in lending and credit administration and loss mitigation areas across the organization and promoting that culture
  • Responsible for growing the team and supervising the activities of subordinates in credit review, appraisal review, risk management and consumer and mortgage lending roles

 

SUPERVISORY RESPONSIBILITIES:

Manages subordinate Directors and Managers who are responsible for supervising employees in the Consumer Lending, Mortgage, and Collections/Loss Mitigation department.  Is responsible for the overall direction, coordination, and evaluation of these units.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 

EDUCATION and/or EXPERIENCE:

Bachelor¡¦s degree in Business, Finance, Marketing or similar.  MBA/graduate degree preferred.  Continuing Financial Education through certified institutions (Graduate Banking School, American Banking Association, etc.)  10 - 15+ years experience within the credit union/banking industry, including a current background in commercial lending and risk management

*ONLY A FULLY COMPLETED APPLICATION WILL BE CONSIDERED*

** "SEE RESUME" ON APPLICATION WILL NOT BE CONSIDERED**

SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)


CUDL Loan Coordinator

40 Hour, full-time position
Mon - Sat
McLeod Office
4221 McLeod
Las Vegas, NV 89121

SUMMARY:

A Credit Union Direct Lending (CUDL) Loan Coordinator primarily verifies and coordinates indirect lending dealer, merchant, or contractor supplied loan file documentation and the loan application detail in conformity with credit union guidelines, to the credit union’s lending technology platform and with loan file automated underwriting or manual underwriting approval conditions. This position contributes to ensure optimal lending department process fluidity and compliance with credit risk parameters.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: 

  • Contribute to the development and refinement of the credit union’s lending vision and strategy working in a team environment focused on member service and closing quality loans in a timely manner.
  • Develop and demonstrate a subject matter expertise pertaining to lending regulations and the credit union’s lending policies, operating guidelines, or operating procedures.
  • Communicate with indirect lending dealers, merchants, retailers or contractors with respect to particular indirect lending applications only as to whether a borrower is approved or qualifies or what might assist in qualifying without disclosing confidential borrower information to any third-party involved in the loan transaction; or in the alternative that a borrower is not qualified.
  • Present to borrowers various ancillary loan products (debt protection and/or guaranteed asset protection or extended warranty products on collateralized loans) in an attempt to cross-sell these products.
  • Verify loan application data ensuring that all borrower, indirect lending dealer, merchant, or contractor supplied documentation, or any associated service provider information matches the lending technology platform data and conforms to all loan approval parameters, lending regulations and the credit union’s loan policies and operating guidelines.
  • Certification of each applicable task, stipulation or condition within a lending technology platform as applicable; which is contemporaneously time and date stamped by the lending technology platform based on the loan coordinator’s platform login.
  • Ensure that all loan file supporting documentation is captured electronically, including work papers or checklists used in verifying loan file information within the lending technology platform prior to loan approval.
  • Review credit report, credit application, and any supporting documents for potential fraud and communicate any concerns to Management.
  • Communicate with borrower, indirect lending dealer, merchant or contractor effectively and consistently via phone, email, fax, and lending platform. Notate all communication related to a loan file within the loan’s comment log within the lending technology platform.
  • Re-submit new or changed loan file data to an underwriter, prior to loan closing in a timely manner.
  • Review executed loan documents on closed loans, ensuring all specific loan and borrower loan-level attributes are present in the credit union’s lending technology platform and that they will transfer as such to the credit union’s loan servicing platform.
  • Ensure that all executed closing documents are archived electronically within the credit union’s lending technology platform prior to loan closing.
  • May be required to perform any additional duties pertaining to Loan Coordinator as needed. See Loan Coordinator job description.
  • Perform such other functions as assigned by the Chief Lending Officer, the Director Loan Operations, or the Loan Operations Manager.

EDUCATION and/or EXPERIENCE:

High School diploma and/or work experience of at least 2 years working with consumers in a transactional capacity.

*ONLY FULLY COMPLETED APPLICATIONS WILL BE CONSIDERED*

**"SEE RESUME" ON APPLICATIONS WILL NOT BE CONSIDERED**

SILVER SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)


Data Analyst - Information Technology (IT)

40 Hours 

8:30am-5:30pm

McLeod Office

4221 McLeod Drive. 

Las Vegas, NV 89121

SUMMARY:

The Data Analyst will provide critical data reporting delivery, packaging, and analytic capabilities. This role will analyze complex data structures to generate useful business insights and develop reporting to monitor business critical results. The Data Analyst will support the leadership team with data consultation, data gathering, data delivery, and data analysis. 

ESSENTIAL DUTIES AND RESPONSIBILITIES may include the following.  Other duties may be assigned.

Information Technology Team Member

Investigate data issues in account data from acquisition through presentation in the UI.

Assist in identifying issues that may adversely affect the performance of the Information

Technology department.

Perform unscheduled ad-hoc analysis for business partners and the credit union team.

Answer and document 'help desk' phone calls from credit union employees.

Participate on project teams.

Communicate with business partners to establish data requirements.

Be the official Information Technology representative in a variety of credit union endeavors.

Present final analysis to business partners and/or the credit union team.

Consult within and outside of Information Technology, professionally, to enlighten and educate.

Reporting and Analytics

Create tools or queries to obtain data from central data repository for the purposes of reporting and analysis.

Empower every user with data so they can make sound decision.

Perform ad-hoc analysis for business partners and the credit union team.

Implement analytic directives on data from senior staff and clients and develop written reports as needed.

Run SQL queries to produce counts, statistics, reports and graphs to circulate quantitative information to all departments.

Analyzing data sets and presenting results in an easily readable format.

Interpret available data to identify significant trends in operational statistics and prepare conclusions and forecasts based on those trends.

Use a variety of database software techniques to produce various media tools such as: reports, charts, graphs, lists, labels, memos, etc

Recommend and/or identify key business metrics.  

Create or update reporting presentations and other documentation.

Documentation and Technical Writing

Assist in designing, documenting, programming and standardizing processes and reports.

Participate in quality assurance of measures including test case creation, SQL code review, independent results validation, and pulling sample cases from member data to support User Acceptance Testing.

Audit processes to ensure adherence to defined policies, processes, and procedures; generate formal report of audit findings.

Create or update documentation including policies, data flows, methods and procedures and other documentation as required.

Data Management and Data Integrity

Manipulating large data files using SQL, MS Query and MS Excel including pivoting capabilities and creating macros.

Ability to handle large data sets while maintaining database integrity.

Creating and scheduling targeted reports, data collection jobs, integration(s), and secure transfers of data.

May code new or modified programs, reuse existing code through the use of program development software alternatives and/or integrate purchased solutions.

Document, test, implement and provide on-going support for the application(s).

Assure validity by checking data accuracy, applying reasonability checks, and maintaining audit trails.

EDUCATION and/or EXPERIENCE:

BS in Computer Science or comparable accredited program with a quantitative emphasis or equivalent experience.

Experience with validating data from various data sources; flat files and relational databases (often in the same project).

Experience in data mining or profiling using query tools such as SQL, Excel, etc.

Experience with stdin/stdout and/or Batch Scripting a plus.

Some Familiarity with Unix environment a plus.

Experience with Symitar PowerOn (formerly RepGen) a plus.

 

*ONLY FULLY COMPLETED APLICATIONS WILL BE CONSIDERED*

**SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED**

SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER  (EOE)


Internal Audit Manager

McLeod Branch

4221 McLeod Dr.

Las Vegas, Nevada 89121

SUMMARY:

Responsible for providing internal audit coverage of all credit union activities.  Through continuous audits determines internal controls provide adequate safeguards over the credit union’s assets, credit union is operating efficiently and in compliance with laws, regulations, managerial policies and generally accepted accounting principles. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

Performs a risk assessment of the credit union to identify areas of the operation where and how internal audit activities should be prioritized.

Based on the risk assessment, develop and maintain a plan for auditing all credit union activities.

Continually assess risks and prioritize audit plan by review of member complaints, findings, and recommendations of outside auditors, American Share Insurance (ASI) examiners and Financial Institutions Division for the State of Nevada (FID) examiners, and changes in policies and regulations.  Solicit management for suggestions for audit and obtain Supervisory Committee approval of audit plans.

Develop and maintain audit programs for each audit area, continually evaluating the effectiveness of programs.  Audit programs should identify objectives, planned scope of coverage, and procedures to be performed. 

Conduct internal operations through use of the ACL internal audit software.

Prepare written reports which indentify the scope of the project and related findings and recommendations.

Discuss audit findings and recommendations with appropriate department Vice President and Supervisory Committee. 

Conduct special projects requested by Management or the Supervisory Committee.

Review planned changes in operating procedures, products and services and delivery channels (such as data processing conversions) for audit integrity and adequacy of internal controls.

Identify training opportunities to improve staff understanding of control procedures.

Coordinate internal audit activities with that of the CPA’s, ASI and FID examiners.

Continue professional development through training and participation in professional organizations.

Perform departmental managerial duties.  Evaluate staff performance, complete salary reviews, and make internal audit staffing decisions.

Other duties as assigned or required in connection with the general operation of the credit union.

 

SUPERVISORY RESPONSIBILITIES:

Manages employees in the Internal Audit department.  Is responsible for the overall direction, coordination, and evaluation of these employees. 

Carries out managerial responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems, supporting and motivating for further development.

 PERFORMANCE STANDARDS:

Performs duties and responsibilities in accordance with the standards set forth in the Internal Audit Charter as approved by the Board of Directors.  Duties and responsibilities should be performed with thoroughness, competency, and objectivity.  A high degree of professionalism should be maintained at all times and work should be performed in a manner so as not to disrupt the ongoing Credit Union operations.  Confidentiality is of the utmost importance in this position and should be adhered to at all times.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

CPA or CIA designation preferred.  Bachelor’s degree in accounting, business administration or closely related field, or equivalent work experience.  A minimum of two to four years progressively responsible experience in auditing, accounting, financial institution operations or a closely related field, preferably in a financial institution. 

*ONLY A FULLY COMPLETED APPLICATION WILL BE CONSIDERED*

** "SEE RESUME" ON APPLICATION WILL NOT BE CONSIDERED**

SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)


Internal Mortgage Loan Officer

Monday- Friday (hours vary)

McLeod Office

4221 McLeod Drive. 

Las Vegas, NV 89121

SUMMARY:

The primary responsibility for an Internal Mortgage Loan Officer is to be timely responsive for member residential mortgage loan requests, defining borrower eligibility for retained SSSCU mortgage loan portfolio products and secondary market mortgage loans eligible for sale, and referring members seeking a purchase-money mortgage loan to a designated External Mortgage Loan Originator.

ESSENTIAL DUTIES include the following. 

  • Maintain a subject matter expertise of current credit union and/or secondary market conventional and government mortgage loan programs and underwriting guidelines. Ensure compliance with all board policies, residential lending operating guidelines, and lending updates.
  • Maintain a subject matter expertise of regulatory required mortgage loan disclosures and daily or intra-daily mortgage loan rates and fees.
  • Direct borrowers to apply online for a mortgage loan application or in the alternative input mortgage loan applications, from a face to face or telephonic conversation, into an approved online application system a timely manner. For face to face applications complete section X of the residential loan application (INFORMATION FOR GOVERNMENT MONITORING PURPOSES), when not completed by the borrower or when a borrower indicates they do not wish to furnish the information, with a visual estimation of the required information. 
  • For loan applications where a subject property has been indentified, obtain an initial automated underwriting analysis for a completed loan application and analyze an applicant’s ability to qualify for their loan request, what supporting documentation will be required and ascertain a reasonable estimated closing date for the loan. If it is apparent that the applicant(s) do not qualify for their loan request, deliver a relevant adverse action notice to applicants; once the Manager, Mortgage Operations has determined that the applicant(s) do not meet eligibility standards.
  • Ensure that correctly completed regulatorily required mortgage loan disclosures are delivered to the loan applicant(s) in a timely manner and that the loan application file correctly shows the method of delivery and date of delivery.
  • Set reasonable expectation with applicants on the estimated time to complete a loan request, of required supporting documentation for the loan request to support underwriting requirements, and maintain active communication with applicant(s) throughout the processing of the loan.
  • Timely notate the lending technology platform of all conversations with applicant(s) and interested parties throughout the processing of a loan request.
  • Obtain from applicants and related third parties all required supporting documentation, preferably in an electronic storable copy optimizing the use of the credit union’s mortgage loan systems such that manual paper processing is reduced or eliminated, to ascertain and ensure its validity in meeting underwriting requirements. Review loan file items with the Manager, Mortgage Operations throughout the processing of loan and deliver completed loan files for proper approval.
  • Ensure that all loan file supporting documentation is captured electronically, including work papers or checklists used in verifying loan file information within the lending technology platform prior to loan approval.
  • Divulge all aspects of a borrower’s application as well as a judgment of any borrower’s ability or intent to be able to make payment, any aspect of any collateral valuation or any issue with regard to properly titling/pledging any collateral (on a secured loan application) to an underwriter making a credit decision on a loan. Notates such observations as well as any communication related to a loan file within the loan’s comment log within the lending technology platform.
  • Re-submit new or changed loan file data to an underwriter, prior to loan closing and delivers any required re-disclosures to borrowers as applicable, both in a timely manner.
  • Prepare and deliver adverse action notices on loan files that are denied, cancelled and withdrawn in a timely manner.
  • Prepare appropriate loan documents on approved loans for borrower(s) signature.
  • Review executed loan documents on closed loans, funding the loan in the credit union’s loan servicing platform after ensuring all specific loan and borrower loan-level attributes are present in the credit union’s lending technology platform and that they will transfer as such to the credit union’s loan servicing platform.
  • Ensure that all executed closing documents are archived electronically within the credit union’s lending technology platform.
  • Contribute to the development and refinement of the credit union’s lending vision and strategy working in a team environment focused on member service and closing quality loans in a timely manner.
  • Internal Mortgage Loan Originators may originate and process external mortgage loan applications, not derived from existing members, as long as it does not diminish the ability to accomplish assigned taskings.
  • Perform such other functions as assigned by the Chief Credit Officer, the Director Loan Operations, or the Mortgage Operations Manager.

PERFORMANCE STANDARDS:

Performs functions in an accurate and timely manner. Professional in appearance and attitude, the incumbent must be able to demonstrate effective interpersonal skills when interfacing with applicants, third party providers and other credit union staff. Satisfactory quality control reviews of closed loan files and meeting or exceeding published standards for timeframe from application to closing.

QUALIFICATION REQUIREMENTS:

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily with a high attention to detail in order to eliminate errors on repetitive takings, as well as demonstrating good organizational, time management and customer service skills with an ability to communicate verbally and writing in a clear, concise manner. Must also be able to inspect and identify documentation errors and requires the ability to work basic mathematical formulas. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

A minimum of 3 years in financial services or a post-high school degree from an accredited institution of higher learning preferably in business, finance, economics, engineering or math.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must have or obtain any license, certificates or registration as required by state or federal agencies that are presently required or may be required in the future.

*ONLY FULLY COMPLETED APPLICATIONS WILL BE CONSIDERED*

**SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED**

SSSCU IS AN EQUAL OPPORTUNITY EMPLOYER


Loss Mitigation Manager

40 hours

Mon – Fri


McLeod Office
4221 McLeod Dr
Las Vegas, NV 89121

SUMMARY:

The Loss Mitigation Manager provides leadership and management oversight

to the retained loan portfolio to include delinquency control & loss mitigation activities

of the credit union; ensuring timely payments on the credit union’s loans and assisting

members suffering from financial hardship in restructuring their loan obligations. The

Manager will endeavor to ensure that the credit union is proactive in avoiding loan losses

and pursuing prompt recovery of all monies owed to the credit union in a timely manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other

duties may be assigned.

• Supervises and mentors staff. Assigns accounts to be worked, and maintains a

system of control that indicates progress with regard to granting financial

assistance, the receipt of payments on delinquent residential real estate loans,

more stringent collections actions that need to be taken, legal processes to be

initiated, and/or alternative collection methods that need to be initiated to ensure

prompt repayment of credit union loans.

• Contacts delinquent borrowers in person, by telephone, or by mail, to encourage

prompt repayment of delinquent accounts when required.

• Ensures that all department functions conform to all state and/or national

legislative and regulatory requirements and to all approved credit union policies,

operating guidelines and procedures in a timely manner; preparing response(s) to

audit/examination findings and correcting deficiencies in a timely manner.

• Ensures that accounting general ledger accounts are maintained in-balance

at all times and that correct reporting of delinquency is done throughout the year and at

yearend.

• Develops and ensures that department workflows and the use of technology

provide the credit union with optimal efficiencies, cost reductions and the highest

level of member service.

• Initiates recovery of credit union loan collateral, through repossession, voluntary

surrender, deed in lieu of foreclosure or foreclosure, and ensures that the credit

union receives the highest rate of return when disposing of recovered loan

collateral.

•  Ensures that Bankruptcy filings are processed on a timely basis, oversee the

preparation of Proof of Claims, attends Bankruptcy hearings representing the

credit union and making submissions to the Bankruptcy Court regarding the credit

union's claims and interest in the proceedings.

• Interface with legal counsel on collections issues, appears in court when

necessary; ensures claims are filed in Small Claims Court and attends and ensures

hearings are attended by competent trained department staff to present evidence in

support of a claim of the credit union.

•  Recommend loans to be charged off each month. Recommends charge offs for

returned checks and overdrawn checking accounts on a quarterly basis.

• Implements loss prevention practices including any potential loss offsets for

collateral insurance products, eligible funds on deposit at the credit union or other

avenues to reduce losses.

•  Ensures the any potential loss on a credit union is recognized in a timely manner

and that delinquency grading/reporting is accurate, such that the credit union’s

allowance for loan loss can be accurately calculated, on a month-end

basis by the 5th business day of an ensuing month.

• Ensures the correctness of monthly and intramonthly

department productivity

tracking is completed in a timely manner and that all monthend

reports are

submitted for review by the Chief Credit Officer by the 5th business day of an

ensuing month.

• Advise members of the credit union’s financial hardship programs that provide an

alternative to foreclosure and keep members in their homes; where there is a financial

benefit for the credit union to modify the terms of a member’s loan.

•  Where a member is not interested in the credit union’s financial hardship programs,

endeavor to convince the member to provide the credit union with a deedinlieu

of

foreclosure as an alternative to foreclosure.

•  Accurately track foreclosure timelines and ensure that members are provided all

required legal notices and remedies to save their home from foreclosure.

•  Attend trustee sales where credit union collateral is being sold and ensure that the

credit union does not lose any rights with respect to the loan collateral agreement andobtains clear title to the property; if another bidder does not want the property at a

price to recover the outstanding balance of a member’s loan.

•  Investigate and manage services providers to ensure that they are properly licensed,

bonded and/or insured to perform required taskings and inspect properties on a

regular basis to ensure work has been completed in conformity with the credit union’s

scope of work guidelines and any contract for work that has been completed between

the parties.

•  Determine potential losses and prepare reports identifying potential losses to the

credit union as early as possible.

•  Ensure that requests for payment by service providers reflect actual work to be

completed/being completed or materials being provided and interface with the

executive assistant to the senior staff has the necessary information from which to

pay outstanding invoices in a timely manner.

•  Assists the Director, Loan Servicing & Loss Mitigation in the preparation of the

Department Budget.

•  Performs such other loan servicing and loss mitigation functions as assigned by

the Director, Loan Servicing & Loss Mitigation, the Chief Lending Officer or the

Chief Executive Officer.

EDUCATION and/or EXPERIENCE:

Bachelor’s Degree from an accredited institution of higher learning or work experience of

at least 10 years of loan servicing and loss mitigation within financial services; or

equivalent combination of education and experience.

*APPLICATIONS WHICH ARE NOT FULLY COMPLETED WILL NOT BE CONSIDERED

**"SEE RESUME" ON APPLICATIONS WILL NOT BE CONSIDERED

SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)


Mortgage Origination Sales Manager

40 hours

Mon – Fri


McLeod Office
4221 McLeod Dr
Las Vegas, NV 89121

 SUMMARY:

The Manager Mortgage Origination Sales (MOS)’s primary responsibility is to ensure that the credit union or its wholly owned mortgage company and our mortgage loan originators are diligently efforting to produce quality new mortgage loan applications on a continual basis from external mortgage loan application referral sources; such as realtors, builders, down payment assistance programs, financial planners, tax accountants or other professionals who have influence over consumers looking for a home loan.

Secondary responsibilities are to ensure that existing credit union members, who are looking for a home loan purchase, are provided timely service and that mortgage loan originators are subject matter experts regarding mortgage loan programs. The Manager Mortgage Origination Sales must ensure that the credit union or its wholly owned mortgage company’s mortgage loan origination platform is optimized for mortgage loan compliance, ease for potential borrowers to navigate, and its ability to allow mortgage loan originators to direct potential borrowers online to complete an application; so that a mortgage loan originator can maximize their ability to efficiently take applications, deliver required disclosures and increase loan application volumes.

 

 

ESSENTIAL DUTIES include the following. 

Locating, hiring, training, and supervising the external mortgage loan origination team to meet or exceed required taskings to meet or exceed corporate goals related to repeat and referral loan applications from all sources.

Maintain a productive team work environment, continually mentoring and developing direct reports to be agile, resourceful and committed to meeting and exceeding personal and corporate goals.

Ensure that you and our Mortgage Loan Originators understand and are meeting and exceeding the responsibilities within their job description, generating and maintaining productive repeat external referral sources, taking quality mortgage loan applications, setting proper expectations with potential borrowers and applicants, and providing exemplary member service.

Ensure that you and our Mortgage Loan Originators maintain a subject matter expertise of current credit union/mortgage company and/or secondary market conventional/government mortgage loan programs, underwriting guidelines, and the credit union/mortgage company’s mortgage lending technology platforms.

Review and ensure that all originated mortgage loans, with yield spread pricing, meet applicable underwriting guidelines and that required disclosures are correct prior to committing a loan for sale.

Ensure that you and our Mortgage Loan Originators maintain a subject matter expertise of regulatory required mortgage loan disclosures and daily or intra-daily mortgage loan rates and fees. 

Contribute to the development and refinement of the credit union/mortgage company’s mortgage lending vision and strategy while working in a team environment focused on exemplary member service and closing quality loans in a timely manner.

Work with the Manager, Mortgage Operations such that Mortgage Loan Originators are actually originating loans, completely completing application details in the mortgage loan technology platform, regularly meeting with the mortgage loan coordinators and are not coordinating or processing loans, but are providing the mortgage operations team with required loan-level items.

Work with the Manager, Mortgage Operations such that Mortgage Loan Originators are correctly pricing, committing, and rate locking mortgage loans; and timely extending rate locks prior to expiration; understanding ability to repay requirements and that the credit union/mortgage company must provide full representations and warrants that all funded application meet or exceed secondary market requirements outside of just a Desktop Underwriter (DU) approval and not repurchase sold loans that do not meet requirements.

Work with the Manager, Loan Administration such that Mortgage Loan Originators are correctly utilizing the lending software related to the collection and retention of loan application data, assigned lending software task completion, and correctly meet required disclosure on home loan applications.

Maintain, as required, personal mortgage loan productive external referral sources to ensure that the continual department monthly and quarterly production expectations are met if the external mortgage loan originators cannot.

Track and report weekly on the business development activities of the external mortgage loan officers to ensure that new application goals are met or exceeded.

Active personal involvement with state and national mortgage trade association activities representing the credit union/mortgage company in a public environment with the ability to expertly discuss mortgage lending in both an individual or group forum.

Other duties as assigned.

 PERFORMANCE STANDARDS:

Must be able to meet or exceed department productivity metric standards or other metrics established and disclosed as new department productivity metrics. Employee must maintain a professional attitude and appearance, as well as the ability to communicate effectively with members, staff and service providers.  Execute the timely completion of assigned duties and utilize interpersonal skills effectively in a team environment.

 Current Productivity Metrics:

Mortgage Loan Originators

Repeatedly demonstrate the ability to originate external loan applications, on a monthly basis, to consistently close and fund twelve (12) or more external mortgage loans quarterly. Maintain and continually cultivate new external mortgage loan applicant referral sources that provide at least six (6) or more qualified external applications on a monthly basis.

Manager, Mortgage Origination Sales

Responsibly handle employee mortgage loan requests in a timely manner and from time to time to externally generate personal mortgage loan applications from referral sources so that you maintain and awareness of your staff’s responsibilities and use/optimization of the credit union’s mortgage technology platforms.

Develop, implement and maintain an active sales culture with the external mortgage loan originators that includes group and individual sales plans with measured deliverables including sales events, Realtor continuing education classes and developing and maintaining consistent repeat referral sources for the generation of home loan applications.

Daily (weekday) corporate office schedule Monday through Friday of at least six (6) productive hours in the office, related to assigned taskings, unless actively participating in a group business development activity with the approval of the Director, Lending.

QUALIFICATION REQUIREMENTS:

 Personally maintain and hold a valid National Mortgage Licensing System (NMLS) Origination Licensing.

Personally maintain a network of a small number of external referral sources to generate new mortgage loan applications ongoing.

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.  Utilizes organization, time management and people skills to effectively perform taskings and communicate verbally and writing in a clear and concise manner.  Must be able to inspect and identify documentation errors, make appropriate corrections correctly utilizing mathematical formulas and calculations related to lending practices while utilizing negotiation and persuasion skills effectively when required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 EDUCATION and/or EXPERIENCE:

An Associates or Bachelor degree is preferred with a minimum of five years related experience and/or training in residential real estate lending; or equivalent combination of education and experience in a related field.

*APPLICATIONS WHICH ARE NOT FULLY COMPLETED WILL NOT BE CONSIDERED

**"SEE RESUME" ON APPLICATIONS WILL NOT BE CONSIDERED

SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)


Underwriter/ Loan Operations

McLeod Office

4221 McLeod Dr. 

Las Vegas, Nevada

89121

40 hours Varied

Monday- Friday

SUMMARY:

Responsible for reviewing loans to meet SSSCU’s standards for economic value and safety, contributing to the long term profitability of the Credit Union’s lending operations. Performs routine and intermediate duties related to consumer loans; generates the production of loan documentation relating to the opening, servicing and closing of all loans; funds loans; inspects loan documentation for loans originated within the department or branch network, ensures loans and supporting documentation comply with state and federal laws/ regulations and SSSCU’s lending policies and procedures; required to be fully knowledgeable and skilled in all areas of loan operations.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include some or all of the following.  Other duties may be assigned.

 Review, analyze, and interpret financial documents such as; credit reports, financial statements, lease agreements, appraisals, and tax returns.

 High standard of communicating approval and/or declined loan decisions in writing, including loan terms.

 Contribute to the Credit Union’s profitability by making consumer loans which meet SSSCU standards for economic value and safety.

 Performs all lending functions as required at the department level.

Understands underwriting criteria and maximum credit limits based upon such standard lending practices as debt to income ratios, credit worthiness, credit scoring systems, and collateral requirements, in order to adequately control credit risk and ensure proper adherence to policies.

Cross-train and assist in all functions of the Loan Operations team.  Some functions include: Quality Control, Insurance, Vehicle Titles, Document Vault, processing Home Equities. 

Underwriting and funding guidelines to ensure compliance and/ or provide assistance to current staff. 

Knowledge of all regulations with loan products.  Maintains awareness of changes in the field, including government regulations and consumer needs and preferences.

Assist staff in identifying and resolving document completion.

Utilizes all available resources to maximize efficiencies to satisfy members and branch lending needs and expectations. 

Monitors and distributes daily and monthly reports.

Works in conjunction with indirect loan providers to resolve problems. Communicates effectively and professionally to dealer networks which will result in increased member services.

Builds and cultivates a team environment amongst all lending staff and branch network by emphasizing Credit Union philosophy and actively demonstrating a teamwork mentality. 

Expected to provide training and support, when appropriate, to all members via a high level of Excellent Member Service.

Contributes to SSSCU’s strategic goals by promoting, cultivating and developing business and relationships with members via Excellent Member Service.

Assists loan management in performing various duties and special projects related to consumer loans.


EDUCATION and/or EXPERIENCE:

A minimum of an Associates Degree or equivalent from a two year college, plus a minimum of two years of loans experience / training or an equivalent combination of education and experience. 

 

 

ONLY FULLY COMPLETED APPLICATIONS WILL BE CONSIDERED

SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED

SSSCU IS AND EQUAL OPPORTUNITY EMPLOYER 


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